Battery pack won't charge

The COBI.Bike battery pack is designed to be charged via its USB port indoors at temperatures between 0-30 degrees celsius.

If you do not use your COBI.Bike regularly, please follow these easy steps to care for your battery and prevent slow or complete discharge.

Battery Status LED

③ USB Charging Port Battery Pack V1

Repeat every couple of weeks and you will have a happy battery!


USB Charging Port Battery Pack V2

Repeat every couple of weeks and you will have a happy battery!

Diagnosis Steps:

Recovery Steps:

Should the Hub not react we will take further steps to get your COBI.Bike working again.

Please use contact our support via email or support portal, quoting the service advice "Winter Battery".

Support Request